If you want to cancel your Student Mobility Card or end your discount subscription, you can do this on the app:
1. If you see in the app that there is an outstanding balance on your card, then you can get it back using this
link. You need to do this before blocking your card!
2. Login on the Student Mobility app
3. Choose “block card” option
4. Select “I have read the warnings and understand the risks”
5. Wait for further instructions via email
If you have any outstanding travel expenses, we’ll charge these at the next billing moment. Once you’ve cancelled your subscription, you can no longer use your Student Mobility Card. This process is irreversible - reactivating your card is not possible. We therefore recommend you only block the card in case you lost it to prevent its misuse.